Shipping Policy

Last updated on July 1, 2018

Shipping and Product Acceptance:

The shipment date will be determined according to whichever date is closer to the date of the Customer’s first purchase date. Shipping dates are estimates only. The risk of loss and title for all Products purchased via the Site pass to the Customer upon delivery of the item to the carrier.

Estimated shipping delivery times:

  • USA: 3-5 business days
  • Canada: 5-10 business days
  • World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at noting your order number. We’ll see what can be done.

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NOTE: Due to Covid-19 fulfillment times have increased from 2-7 business days to 20-25 business days. Shipping times are added on top of that.
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